{"article":{"id":28424525776530,"url":"https://bet-mgm.zendesk.com/api/v2/help_center/en-gb/articles/28424525776530.json","html_url":"https://help.betmgm.co.uk/hc/en-gb/articles/28424525776530-App-installation-updates-and-troubleshooting","author_id":15398682024466,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":-19,"vote_count":43,"upvote_count":12,"downvote_count":31,"section_id":11982433837970,"created_at":"2025-07-30T08:21:02Z","updated_at":"2026-10-13T23:21:52Z","name":"App installation, updates, and troubleshooting","title":"App installation, updates, and troubleshooting","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-07-30T08:24:03Z","user_segment_id":null,"permission_group_id":1593374,"content_tag_ids":[],"label_names":[],"body":"

Enjoy our services on your mobile device through your browser or our show-stopping app – the choice is yours! 

Access via browser:

Access via app:

Downloading the BetMGM App

For iOS (Apple):

    \n
  1. Open the App Store.
    2. \n
  2. Search for BetMGM.
    3. \n
  3. Tap ‘Get’, then ‘Install’.
    4. \n
  4. Authenticate with Apple ID, Face ID, or Touch ID if prompted.
    5. \n

For Android:

    \n
  1. Open the Google Play Store.
    2. \n
  2. Search for BetMGM.
    3. \n
  3. Tap ‘Install’.
    4. \n

Troubleshooting app installation

Game issues and stuck games

Updating the BetMGM App

Stay up to date for the best BetMGM experience.

General troubleshooting and reinstalling

Still having issues?

Reach out to our Support Team with a full description of the problem and any error messages you’ve seen.
 

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