Congratulations on your win! We’ve made the process of withdrawing very smooth and efficient. Find out below about the withdrawal process, available methods, processing times, and potential issues.
How to withdraw
- Log in to your BetMGM account
- Click on the Wallet icon
- Select Withdraw from the menu
- Choose the same method used to deposit
- Enter the withdrawal amount
- Confirm your withdrawal request
Withdrawal timeframes
We understand that you're eager to receive your winnings. Withdrawals typically take up to 3 business days to arrive; however, withdrawals requested over a weekend or bank holiday may take an additional few days.
Several factors could influence the withdrawal timeframe, such as:
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Payment method: Payment times may vary depending on the withdrawal method chosen
- Verification: Internal verification processes may affect this period. Verification helps us protect your money, confirm the source of your deposits, and ensure your withdrawals are sent directly to you.
If, after 3 working days, the withdrawal still hasn't arrived, please contact our customer support team so that we can investigate further.
You can track the progress of your withdrawal on the Wallet page. The withdrawal amount will remain visible until it has been successfully sent.
I can’t withdraw
There could be a few reasons why you’re unable to withdraw, such as:
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Is the withdrawal amount above the minimum amount?
Each payment method has a minimum and maximum withdrawal limit. For the full list, see our What payment methods does BetMGM accept? article.
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Have you met any wagering requirements?
If you are looking to withdraw bonus funds, please ensure you have met the wagering requirement for the offer before starting the withdrawal process.
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Do you have any limits set on your account?
Having limits active on your account could also affect the withdrawal. To find out more about the limits we offer, please see our What limits do you offer? article.
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Have you completed the verification process?
If your account is still pending verification, this may also affect any withdrawals you attempt to make. Please ensure that any requested documents have been uploaded and approved before trying to withdraw. You can track your verification via your profile.
Need help with verification? Our Verification guide covers everything you need to know to get started.
Important information
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It's important to note that withdrawals cannot be cancelled once they have been requested.
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We don’t charge any fees for withdrawals; however, your bank or payment provider may impose these fees, so please check with them directly if you notice any charges.
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If you wish to withdraw during an active self-exclusion, please contact our customer support team via live chat or email at support@betmgm.co.uk
- Please note that BetMGM is a brand operated by LeoVegas Gaming PLC; therefore, payments to or from us will show under the reference BetMGM or LeoVegas on your bank statement.
Need further help?
If you have any questions about withdrawing funds, please contact our customer support team.