There could be a few reasons your live bets may not be going through correctly:

• Temporary suspension will happen to account for in game events that affect the outcome of bets. Example: Score next goal can be suspended in case a penalty kick has been awarded.
• Permanent suspension will happen if a major, irreversible incident happens in the game you wagered on. Example: 'under - over 0.5' will be suspended after the first goal is scored, since the outcome of the bet has been decided.
• Technical issues or high traffic can cause delays or errors. In this case, we strongly recommend waiting a few moments, refreshing the page and trying again.
• Issues with your browser or device can cause delays or errors. We recommend you to clear cache and cookies in your browser and restart your device - this may solve the issue straight away. You can follow our article on how to do this here.

If you have tried all of the above, we ask you to come to our Customer Support so we can assist you further!