Deposits can sometimes be declined due to a variety of reasons. Please ensure that the below steps have been completed.
- Ensure that your payment method has not expired
- Ensure that the payment method is in your own name
- Check whether you have reached any limits you have set on your account
- Please check that the correct payment details/ numbers have been added with no errors
- Check that the payment method has enough funds
- Try depositing a smaller amount
- Try using a different deposit method
If you are still facing issues with depositing, please contact our support team, and we will happily help you to look into this!