Even though we here at BetMGM love having you around, we understand that you have other priorities, and sometimes it can be good to take a break.
To temporarily close your BetMGM account, please follow the steps below:
Web:
- Click the hamburger menu in the top left corner
- Go to Profile
- Click Close Account at the bottom of the page
- Choose a reason for closing the account from the list provided, and type your password
- Click Close Account. Your account is now closed
App:
- Click the hamburger menu in the top left corner
- Go to Safer Gambling Tools
- Click Close Account
- Choose a reason for closing the account from the list provided
- Click close account. Your account is now closed.
If you wish to reopen your account, please contact our customer support team for further assistance.
If you are looking to close your account, due to safer gambling reasons, please visit How do I take a break or self-exclude
If you would like more information about the risks associated with gambling and the steps you can take to limit your gambling, we encourage you to visit LeoSafePlay.