Each bet you place is recorded by BetMGM and the game provider.
If any funds due to you were not paid out, firstly take note of the time. Then make use of the in-game chat system to speak with the live dealer directly.
Should they be unable to provide a satisfactory response, kindly contact BetMGM Customer Support and speak to one of our helpful agents
Please be ready to provide our support with the following information:
- Game name
- Date and time of round played (within a two-minute margin of error)
- Your most recent wins
- How much is due in winnings, if any